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ONERVIEW OF CORPORATE FINANCE Introduction to corporate finance Financial statements Taxes, and Cash FINANCLAL STATEMENTS AND LONG-TERM FINANCIAL PLANNING Working Financial Statements Long-Term Financal Planning and Corporate Growth VALUATION OF FUTURE CASH FLOWS First Princinples of Valuation: The Time Value of Money CAPITAL BUDGETING Valuing Stocks and Bonds Net Present Value and Other Investment Criteria Making Capital Investment Decisions Project Analysis and Evaluation RISK AND RETURN Some Lessons from Capital Market History Return, Risk, and the Security Market Line LONG-TERM FINANCING Long-Term Financing: An Introduction Issuing Securities to the Public COST OF CAPITAL AND LONG-TERM FINANCIAL POLICY Cost of Capital Financial Leverage and Capital Structure Policy Dividends and Dividend Policy PLANNING AND MANAGEMENT Planning Cash and Liquidity Managenent Credit Management TOPICS IN CORPORATE FINANCE Options and CorpOrate Securities Mergers and Acquisitions Internaticnal Corporate Finance MATHEMATICAL TABLES END-OFCHAPTER PROBLEMS SOLUTIONS TO SELECTED SHORTTERM FINANClAL

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ONERVIEW OF CORPORATE FINANCE Introduction to corporate finance Financial statements Taxes, and Cash FINANCLAL STATEMENTS AND LONG-TERM FINANCIAL PLANNING Working Financial Statements Long-Term Financal Planning and Corporate Growth VALUATION OF FUTURE CASH FLOWS First Princinples of Valuation: The Time Value of Money CAPITAL BUDGETING Valuing Stocks and Bonds Net Present Value and Other Investment Criteria Making Capital Investment Decisions Project Analysis and Evaluation RISK AND RETURN Some Lessons from Capital Market History Return, Risk, and the Security Market Line LONG-TERM FINANCING Long-Term Financing: An Introduction Issuing Securities to the Public COST OF CAPITAL AND LONG-TERM FINANCIAL POLICY Cost of Capital Financial Leverage and Capital Structure Policy Dividends and Dividend Policy PLANNING AND MANAGEMENT Planning Cash and Liquidity Managenent Credit Management TOPICS IN CORPORATE FINANCE Options and CorpOrate Securities Mergers and Acquisitions Internaticnal Corporate Finance MATHEMATICAL TABLES END-OFCHAPTER PROBLEMS SOLUTIONS TO SELECTED SHORTTERM FINANClAL

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Evolving Relationship of HRM and Strategy Outline of the Text HUMAN RESOURCES MANAGEMENT: MOVING TOWARDS A PARADIGM AND OBTAINING ADVANTAGE The Historical Evolution of HRM: Moving Towards a Paradigm Towards a Macro Perspective Organization-Level Perspective of HRM Approaches to the Strategy-HRM Interface Obtaining Advantage from HRM Functions EXPANDING THE STRATEGY-MAKING CONCEPT Emerging Strategy Research Elaboration of the Process Model The Strategy Process HRM in the Intended Strategy Model Strategy as an Emergent Concept The Continuum of Realized Strategy A PROFIT-GENERATION THEORY OF STRATEGIC HUMAN RESOURCES MANAGEMENT Antecedents of a Theory Profit and the Strategy-HRM Relationship The Availability of Opportunity The Use of Action Unified Model of the Strategic-HRM Process HUMAN RESOURCES AND THE ANATOMY OF STRATEGIC PLANNING Environmental, Organizational Trends Strategic Human Resources Planning The SHRP Process Including HRM in the Strategy Process STRATEGIC STAFFING Staffing and SHRP Staffing and Strategy Implementation Staffing and Strategy Formulation Summary and Conclusions STRATEGY AND THE PERFORMANCE- EVALUATION PROCESS Performance Evaluation's Importance to the Strategic An Overview of Research Linking PE Systems and Strategy 99 Performance-Evaluation Components and Their Relationship to Strategic Management 104 Summary and Conclusions STRATEGIC REWARD SYSTEMS Definition and Domain Objectives Importance of Linking the Reward System and Research on the Reward System-Strategy Linkage Summary and Conclusions STRATEGIC HUMAN RESOURCES DEVELOPMENT Development Activities Strategic Business Planning Linking Strategic Business Planning and Human Resources Development Summary and Conclusions STRATEGIC INDUSTRIAL RELATIONS Industrial Relations Research: An Overview Environmental Forces Affecting Industrial Relations Industrial Relations and Strategy Formulation and Im- plementation Incorporating Industrial Relations into Corporate Strategy Formulation Incorporating Industrial Relations into Corporate Strategy Implementation 156 Strategy Formulation and Implementation by Unions Summary and Conclusions ENTREPRENEURIAL LINKS Entrepreneurs and Entrepreneurial Behavior HRM's Role in Corporate Entrepreneurship Culture HRM, Strategy, and Corporate Entrepreneurship INTERNATIONAL HUMAN RESOURCES MANAGEMENT Importance of International HRM Research on International Human Resources Manage- Functional Issues Macro Theories in Industrial Relations Single-Country and Comparative Studies HR Involvement in Strategic Planning PLANNING FOR AND MANAGING MERGERS AND ACQUISITIONS Framework for Understanding M&As Review of the Literature on Mergers and Acquisitions Conceptual Frameworks for Planning For and Coping with Mergers and Acquisitions A Framework Linking Motive, Degree of Integration, Human Resources Practices, and Outcomes Mergers and Acquisitions as Part of the Strategic Management Process

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What is statistics? Graphical descriptive methods Numerical descriptive methods Probability Probability distributions Sampling and sampling distributions Statistical inference: introduction Estimation: describing a sigle population Estimation: comparing two populations Hypothesis testing: describing a sigle population Hypothesis testing: comparing two populations Statistical inference: Analysis of variance Chi-square test Simple linear regression and correlation Multiple regression Time series analysis and forecasting Nonparametric statistics Statistical inference: conclusion

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The Organizational Context of Human Resource Management 1 Learning Objectives 1 Testing Your Knowledge 2 Applying Your Knowledge 4 Exercise 1.1 Human Resource Journals 4 Exercise 1.2 Human Resource Responsibilities 5 Exercise 1.3 Code of Ethics 8 The Environmental Context of Human Resource Management 10 Learning Objectives 10 Chapter Summary 10 Testing Your Knowledge 11 Applying Your Knowledge 13 Exercise 2.1 Labor Force Composition 13 Exercise 2.2 Occupational Outlook 15 Exercise 2.3 Federal Labor Laws 16 Human Resource Programs: Improving the Quality of Life at Work 20 Learning Objectives 20 Chapter Summary 20 Testing Your Knowledge 22 Applying Your Knowledge 25 Exercise 3.1 Balancing Employee Rights and Employer Rights 25 Exercise 3.2 Individual Differences Exercise 3.3 Career Planning 29 Human Resource Planning 32 Learning Objectives 32 Chapter Summary 32 Testing Your Knowledge 34 Applying Your Knowledge 37 Exercise 4.1 Forecasting Human Resource Needs 37 Exercise 4.2 Forecasting Employment Changes: Markov Analysis 38 Exercise 4.3 Writing Job Descriptions and Job Specifications 39 Recruitment 41 Learning Objectives 41 Chapter Summary 41 Testing Your Knowledge 42 Applying Your Knowledge 45 Exercise 5.1 Developing a Job Posting and Bidding System 45 Exercise 5.2 Writing a Newspaper Ad 46 Exercise 5.3 Preemployment Inquiries and the EEOC 47 Selection Process Learning Objectives 52 Testing Your Knowledge 53 Applying Your Knowledge 57 Exercise 6.1 Validating a Selection Procedure 57 Exercise 6.2 Interviewing 66 Exercise 6.3 Personnel Testing 70 Exercise 6.4 Uniform Guidelines on Employee Selection Procedures 76 Performance Evaluation 85 Learning Objectives 85 Chapter Summary 85 Testing Your Knowledge 86 Applying Your Knowledge 90 Exercise 7.1 Developing Behaviorally Based Ratings Scales 90 Exercise 7.2 Writing Objectives 96 Exercise 7.3 Using Performance Information to Make a Promotion Decision 97 Principles of Training and Development 99 Learning Objectives 99 Chapter Summary 99 Testing Your Knowledge 101 Applying Your Knowledge 104 Exercise 8.1 Developing Training Objectives 104 Exercise 8.2 The Effects of Feedback on Performance Improvement 105 Exercise 8.3 Job Instruction Training 106 Training and Development Programs 110 Learning Objectives 110 Chapter Summary 110 Testing Your Knowledge 111 Applying Your Knowledge 114 Exercise 9.1 In-Basket Exercise Exercise 9.2 The College Scholarship Committee Meeting 118 Exercise 9.3 Evaluating a Training Program 122 Wage and Salary Administration 126 Learning Objectives 126 Chapter Summary 126 Testing Your Knowledge 127 Applying Your Knowledge 129 Exercise 10.1 Using a Wage Survey 129 Exercise 10.2 Job Classification Using the Point Method 133 Exercise 10.3 Developing a Wage Curve Financial Incentives 148 Learning Objectives 148 Chapter Summary 148 Testing Your Knowledge 149 Applying Your Knowledge 152 Exercise 11.1 Incentive Computations 152 Exercise 11.2 Deciding Pay Increases 153 Exercise 11.3 Calculating Profit Sharing 154 Employee Benefits and Pay Regulations 156 Learning Objectives 156 Testing Your Knowledge 157 Applying Your Knowledge 160 Exercise 12.1 Computing Overtime Pay 160 Exercise 12.2 Analyzing Benefits and Overtime Pay from a Wage Survey 160 Exercise 12.3 Selecting Flexible Benefits 161 8. Labor Relations Learning Objectives Chapter Summary 164 Testing Your Knowledge Applying Your Knowledge Exercise 13.1 Contract Negotiations 168 Exercise 13.2 Arguments for and against Forming a Union 172 Exercise 13.3 Unfair Labor Practices Grievance and Discipline Procedures 176 Learning Objectives 176 Chapter Summary 176 Testing Your Knowledge 177 Applying Your Knowledge 180 Exercise 14.1 Employee Complaint Procedure 180 Exercise 14.2 Arbitration Decisions 184 Exercise 14.3 Severity of Discipline 186 Exercise 14.4 Sexual Harassment Employee Safety and Health 191 Learning Objectives 191 Chapter Summary 191 Testing Your Knowledge 193 Applying Your Knowledge 195 Exercise 15.1 Completing an Accident Report 195 Exercise 15.2 Stress and Adaptation: Self-Assessment 198 Exercise 15.3 Physical Exercise Program 203 Answers to Testing Your Knowledge

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The Organizational Context of Human Resource Management 1 Learning Objectives 1 Testing Your Knowledge 2 Applying Your Knowledge 4 Exercise 1.1 Human Resource Journals 4 Exercise 1.2 Human Resource Responsibilities 5 Exercise 1.3 Code of Ethics 8 The Environmental Context of Human Resource Management 10 Learning Objectives 10 Chapter Summary 10 Testing Your Knowledge 11 Applying Your Knowledge 13 Exercise 2.1 Labor Force Composition 13 Exercise 2.2 Occupational Outlook 15 Exercise 2.3 Federal Labor Laws 16 Human Resource Programs: Improving the Quality of Life at Work 20 Learning Objectives 20 Chapter Summary 20 Testing Your Knowledge 22 Applying Your Knowledge 25 Exercise 3.1 Balancing Employee Rights and Employer Rights 25 Exercise 3.2 Individual Differences Exercise 3.3 Career Planning 29 Human Resource Planning 32 Learning Objectives 32 Chapter Summary 32 Testing Your Knowledge 34 Applying Your Knowledge 37 Exercise 4.1 Forecasting Human Resource Needs 37 Exercise 4.2 Forecasting Employment Changes: Markov Analysis 38 Exercise 4.3 Writing Job Descriptions and Job Specifications 39 Recruitment 41 Learning Objectives 41 Chapter Summary 41 Testing Your Knowledge 42 Applying Your Knowledge 45 Exercise 5.1 Developing a Job Posting and Bidding System 45 Exercise 5.2 Writing a Newspaper Ad 46 Exercise 5.3 Preemployment Inquiries and the EEOC 47 Selection Process Learning Objectives 52 Testing Your Knowledge 53 Applying Your Knowledge 57 Exercise 6.1 Validating a Selection Procedure 57 Exercise 6.2 Interviewing 66 Exercise 6.3 Personnel Testing 70 Exercise 6.4 Uniform Guidelines on Employee Selection Procedures 76 Performance Evaluation 85 Learning Objectives 85 Chapter Summary 85 Testing Your Knowledge 86 Applying Your Knowledge 90 Exercise 7.1 Developing Behaviorally Based Ratings Scales 90 Exercise 7.2 Writing Objectives 96 Exercise 7.3 Using Performance Information to Make a Promotion Decision 97 Principles of Training and Development 99 Learning Objectives 99 Chapter Summary 99 Testing Your Knowledge 101 Applying Your Knowledge 104 Exercise 8.1 Developing Training Objectives 104 Exercise 8.2 The Effects of Feedback on Performance Improvement 105 Exercise 8.3 Job Instruction Training 106 Training and Development Programs 110 Learning Objectives 110 Chapter Summary 110 Testing Your Knowledge 111 Applying Your Knowledge 114 Exercise 9.1 In-Basket Exercise Exercise 9.2 The College Scholarship Committee Meeting 118 Exercise 9.3 Evaluating a Training Program 122 Wage and Salary Administration 126 Learning Objectives 126 Chapter Summary 126 Testing Your Knowledge 127 Applying Your Knowledge 129 Exercise 10.1 Using a Wage Survey 129 Exercise 10.2 Job Classification Using the Point Method 133 Exercise 10.3 Developing a Wage Curve Financial Incentives 148 Learning Objectives 148 Chapter Summary 148 Testing Your Knowledge 149 Applying Your Knowledge 152 Exercise 11.1 Incentive Computations 152 Exercise 11.2 Deciding Pay Increases 153 Exercise 11.3 Calculating Profit Sharing 154 Employee Benefits and Pay Regulations 156 Learning Objectives 156 Testing Your Knowledge 157 Applying Your Knowledge 160 Exercise 12.1 Computing Overtime Pay 160 Exercise 12.2 Analyzing Benefits and Overtime Pay from a Wage Survey 160 Exercise 12.3 Selecting Flexible Benefits 161 8. Labor Relations Learning Objectives Chapter Summary 164 Testing Your Knowledge Applying Your Knowledge Exercise 13.1 Contract Negotiations 168 Exercise 13.2 Arguments for and against Forming a Union 172 Exercise 13.3 Unfair Labor Practices Grievance and Discipline Procedures 176 Learning Objectives 176 Chapter Summary 176 Testing Your Knowledge 177 Applying Your Knowledge 180 Exercise 14.1 Employee Complaint Procedure 180 Exercise 14.2 Arbitration Decisions 184 Exercise 14.3 Severity of Discipline 186 Exercise 14.4 Sexual Harassment Employee Safety and Health 191 Learning Objectives 191 Chapter Summary 191 Testing Your Knowledge 193 Applying Your Knowledge 195 Exercise 15.1 Completing an Accident Report 195 Exercise 15.2 Stress and Adaptation: Self-Assessment 198 Exercise 15.3 Physical Exercise Program 203 Answers to Testing Your Knowledge

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The Strategic Management Process An Executive-Level Perspective on the Strategic Management Process John A. Pearce II The Strategic Management Process: A Model and Terminology Lloyd L. Byars The New Strategic Planning Boom: Hope for the Futureor a Bureaucratic Exercise? Sidney Sufrin and George S. Odiorne Tough Questions for Developing Strategies George S. Day The Strategy Audit Milton Lauenstein Principles of Strategic Planning Applied to International Corporations Ellen C. Fingerhut and Daryl G. Hatano Corporate Mission Statements: The Bottom Line John A. Pearce Il and Fred David Objectives and Alternatives in the Context of Systems Analysis and MBO GilR. Mosard Analysis of the Competitive Environment Competitive Analysis from a Strategic Planning Perspective Syyed T. Mahm0od and M. Munir Moon Developing an Efective Environmental Assessment Function Allen H. Mesch International Competitor Analysis Diane J. Garsombke A Manager's Guide for Evaluating Competitive Analysis Techniques JohnE. Prescott and John H. Grant Environmental Forecasting Key to Stratege Management don APearce Mnd RichardB. Robinson, Jr. Analyzing the Competition Jomes E. Sut Environmental Scanning for Small amd Gowimg Firms John A. Paarce l I, Bruce L Chapma d Fred R. Darid Alternative Company Strategies Selecting among Alternative Grand Pearce II Concentrated Growth Strategies Jon A Pesroe dJames W. Harrey Grand Strategies Jahn A Quick Change Strategies for Vertical Integration Kathryn R. Harrigan Joint Ventures in the Face of Global Competition Bernjamin Gomes-Casseres Corporate Divestiture: Pruning for Higher Profits Richard J. Schmidt Divestiture: Antidote to Merger Mania Clark E. Chastain From Warning to Crisis A Turnaround Primer P. Scott Scherrer Customized Strategies for Service Sector Businesses John A. Pearce ll and Lanny Herron Strategy Implementation Five Steps to Strategic Action Dauid R. Broduin and L.J. Bourgeois III Problems Encountered in Operationalizing a Company s Strategic Plans Robert E. Seiler and Kamal B. Said How to Implement Strategic Plans Don Collier Considerations in Implementing Strategic Control Peter Lorange and Declan Murphy Growth Industries : Here Todav. Gone Tomorrow Claire Starry and Nick MeGaughey Small Manufacturers-When Going outside Makes Sense Richard B. Robinson and Patricia. P. McDougall

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PARTI THE LEGAL ENVIRONMENT OF BUSINESS CHAPTER 1 SoURCES OF LAW Law as a Subjcct of Study What is Law? Rules and PrOcesses Requisites of a Legal System Some Classifications of Law Legal Misconceptions Law, Justice, and Morals Selecting and Using Attorneys Summary Key Terms NATURE AND Questions and Problems Court Systems CHAPTER 2 JURISDICTION, AND FUNCTIONS Problems of Jurisdiction Summary Law, Equity, and Remedies Key Terms CoURT SYsTEMS, Summary Questions and Problems CHAPTER 3 DISPUTE RESOLUTION Litigation: Pretrial Proceedings Litigation: The Appellate Courts Key Terms Analysis of the Adjudicative Process Alternative Methods of Dispute Resolution Questions and Problems CHAPTIER 4 STATUTORY LAW Origin of Common Law Common LawThe Doctrine of Stare Decisis A Profile of Our Federal and State Statutory Law COMMON AND Statutory Law-The Rationale Limitations on Legislative Bodies Statutory Law and Common Law-A Contrast Statutory Interpretation Selected State Statutes Summary Key Terms Questions and Problems CHAPTER 5 Organization and Jurisdiction Basic Rights Legislative, Executive, and Judicial Authority Summary Key Terms CONSTITUTIONAL LAw Questions and Problems CHAPTER 6 LAWMAKING BY ADMINISTRATTVE AGENCIES Rise of the Administrative Agency The Agency-An Overview Function and Powers Procedural Due Process Recent Developments Summary Key Terms Questions and Problems Nature of Criminal Law Constitutional Protections Legislative Delegation of Lawmaking Power CHAPTER 7 CRIMINAL LAW AND BUSINESS Litigation: Trial Proceedings eers riminl Eefeses ne emes o ri Resposibitiry Sste ies Aeting Busness Fekeral Crimes Aectig Busiriess opter rime White colfar Cime Summary Key Terms Cuestkons and Problems HAPIER 8 A Preface Seope and Complexity of Tort Law Ncgligcnce Major intentionat Torts Summary Other Intentional Torts Special Problems Key Terms Qucstions and Problecms CHAPTER 9 Summary TORIS Interference with Business ConduCt Trademark Infringement Key Terms Misuse of Trade Sccrets Patent lnfringement Copyright Infringement Unfair Competition Summary BUSINESs ToRTS Key Terms Questions and Problems What is Ethics? CHAPTER 10 BUSINESS ETHICS, CORPORATE SOCIAL RESPONSIVENESS, The Relationship between Law and Ethics Are There Any Moral Standards? The "Moral Minimum" Is There a Duty to "Do Good"? Excusing Conditions Moral Dilemmas Moral Reasoning and Decision Making Are Corporations Moral Agents? Does Ethics Pay? Corporate Social Responsiveness Questions and Problems PARB PRINCPLES OE CONIRACT LAW CHAPTER IL NATUREANE APerspective Nature of a Contract Classification of Contracts Contract Law and Sales Law Special Relationship Summary Key Terms Questions and Problems CHAPTER 12 THE AGREEMENT Intention of the Parties Requirements of the Ofer Termination of the Offer Requirements of the Acceptance Summary Preliminary Considerations of the Acceptance Key Terms Questions and Problems CHAPTER 13 Historical Note The Basic Concept of Consideration Special Situations Summary Key Terms Questions and Problems CHAPTIER 14 ILLEGALIrY Contracts Contrary to Public Policy Effects of Illegal Contracts Summary Key Terms CONSIDERATION Questions and Problems Capacity Minors Fraud Innocent Misrepresentation Mistake Duress CHAPTER 15 VoIDABLE CoNTRACIS Mentally Impaired and Intoxicated Persons Reality of Consent Unduc Infucnce Summary Key Terms Questions and Problems CHAPTER 16 The Statute of Frauds Contracts That Must Be in Writing Contracts Calling for Sale of Goods When Is the Writing Sufficient? The Parol Evidence Rule Summary Key Terms Qucstions and Problems Assignments CHAPTER 17 Third-Party Berneficiaries Summary Delegation of Duties Key Terms CHAPTER 18 Questions and Problems CONTRACTS CONTRACTS IN WRITING Discharge by Operation of Conditions Discharge by Performance Discharge by Breach Discharge by Legal Impossibility Summary Summary DISCHARGE OF Discharge by Commercial Impracticability Discharge by Frustration of Purpose Key Terms Discharge by Parties' Agreement Discharge by Operation of Law CHAPTER 19 Key Terms Questions and Problems INTERPRETATION AND REMEDIES FOR BREACH OF CONTRACT Contract Interpretation RIGHTS OF THIRD PARTIES 301 CONTRACT Remedies for Breach of Contract Questions and Problems PART III SALES, COMMERCIAL TRANSACTIONS, AND BANKRUPICY SALES: INTRODUCTION TO CHAPTER 20 THE LAW OF SALES Scope of Article 2 of the UCC Review of Basic Principles of Sales Contracts Documents of Title Summary Key Terms Questions and Problems CHAPTER 21 SALES: TrrLE, RISK OF Loss, AND INSURABLE INTEREST Title to Goods Risk of Loss Insurable Interest Sale on Approval and Sale or Return Summary Key Terms Questions and Problems Warranty Negligence Strict Liability Federal Consumer Legislation Revolution Summary CHAPTIER 22 SALES: WARRANTIES AND PRODUCTS LLABILITY Key Terms Questions and Problems Performance of the Sale Contract Introduction to Remedies Legislative Limitations on Products Liability Seller's Remedies Buyer's Remedies Lemon Laws Summary Key Terms Questions and Problems CHAPTER 23 SALES: PERFORMANCE AND REMEDIEs Development of the Law Purposes of Commercial Paper CHAPTER 24 COMMERCIAL PAPER: TYPES, PARTIES, AND BASIC CONCEPTS Tpes of Commercial Papper Assigee versus Holder in Due Course Partics to Commercial Papcr Summary Key Terms Qucstions and Problems COMMERCIAL PAPER: NECOILABLY AND IRANSEER Requinements of Negotiability CHAPIER 25 Transfcr Assignment and Ncgotiation Blank, Special, Qualiied, and Restrictive Indorsements Miscellancous Ncgotiation Problems Summary Checks Key Terms Questions and Problcms CHAPTER 26 HoLDERS IN DUE COURSE AND DEFENSES Defenses Summary Holders in Duc Course Summary Limitations on Holder in Due Course Doctrine Key Terms Generally Key Terms Questions and Problems CHAPTER 27 COMMERCIAL PAPER: LIABILITY OF THE PARTIES The Signing Requirement Liability of Primary Parties Promissory Liability of Secondary Parties, CHAPTER 28 COMMERCLAL PAPER: Promissory Liability of Drawers Warranty Liability of Indorsers Selected Transferor-Indorser Problems Discharge of the Parties RELATIONSHIP Questions and Problems COMMERCIAL PAPER: CHECKS AND THE BANK-DEPOITOR The Bank-Depositor Relationship Selected Bank-Depositor Problems Promissory (Conditional ) Liability of Indorsers Increased Federal Control over Checks and the Bank Depositor Relationship Electronic Banking Summary Key Terms Questions and Problems CHAPTER 29 SECURED TRANSACrIONS Secured Credit Transactions Article 9 Terminology Scope of Article 9 Attachment (Creation) of a Security Interest Perfection of the Security Interest Limitations on Perfection Perfection and the Floating Lien Concept Proceeds and Commingling Priorities between Creditors Special Rules Applicable to Purchase Money Security Interests Rights and Duties Prior to Termination Default of the Debtor Termination Summary Key Terms Questions and Problems CHAPTER 30 Summary Overview of Debtor-Creditor Relations Bankruptcy Proceedings Liquidation Proceedings Business Reorganization Adjustment of Debts Key Terms Contents BANKRUPTCY Questions and Problems PART IV AGENCY AND PARTNERSHIP Nature of the Agency Relationship Creation of the Agency Relationship Duties of Principal and Agent Key Terms Questions and Problems Termination of the Agency Relationship Summary CHAPTER 31 AGENCY: NATURE, CREATION, DUTIES, AND TERMINATION CHAPTER 32 LIABILITY Liabiliy ofHE PARTIEs Liability of the Agent Tort Liability Liability of the Third Party Nonexistent, Partially Disclosed, and Criminal Liability Summary Undisclosed Principals Key Terms Questions and Problems Summary CHAPTER 33 PARTNERSHIPS: NATURE, FORMATION, AND PROPERTY The Nature and History of Partnerships Partnership Property Key Terms CHAPTER 34 AGENCY: Questions and Problems Suimary Principal OPERATING THE BUsSINESS Summary Relations among Partners Key Terms Summary Relations with Third Parties Key Terms TERMINATION Questions and Problems Dissolution CHAPTER 35 PARTNERSHIPS: Partnership PARTNERSHIPS: Key Terms Winding Up Partnership Affairs Questions and Problems CHAPTER 36 LIMITED PARTNERSHIPS Forming the Limited Partnership Financing the Limited Partnership Rights and Duties of General Partners Rights and Dutics of Limited Partners Assignment of an Interest in a Limited Partnership Dissolution and Winding Up of the Limited Questions and Problems The Nature and History of Limited Partnerships 629 PART V CORPORATIONS AND SECURITIES REGULATION CHAPTER 37 CORPORATIIONS: The Nature and History of Corporations The Corporation as a Legal Entity Formation of the Corporation Summary Key Terms Questions and Problems CHAPTER 38 CORPORATE PoWERS AND MANAGEMENT Corporate Powers Corporate Management Management of Close Corporations Summary Key Terms Questions and Problems CHAPTER 39 CORPORATIONS: RIGHTS AND LIABILITIES OF SHAREHOLDERS AND MANAGERS Rights of Shareholders Liabilities of Shareholders Summary Rights of Corporate Managers Liabilities of Corporate Managers Key Terms CORPORATIONS: Questions and Problems Termination Summary Key Terms Questions and Problems RICO Summary Key Terms Questions and Problems CHAPTER 40 CORPORATIONS: MERGER, CONSOLIDATION, AND TERMINATION Mergers and Consolidations CHAPTER 41 SECURITIES REGULATION Introduction to Securities Regulation 1933 Act: Regulating the Issuance of Securities 1934 Act: Regulating the Trading of Securities Formation of a Partnership NATURE AND FORMATION State Regulation Comnon-Law Liability to Clients Commnon-Lav Liability to Third Parties Management Advisory Services Tax Practice CHAPTER 42 LiGAL LLABLITY OF AcCoUNTANIS Accountants and thc Federat Securities Laws RICO Criminal Liability of Accountants Accountants' Privilcge and Confidentiality Summary Key Terms Qucstions and Problems PART VI REAL PROPERTY CHAPTER 43 The Nature of Real Property Interests in Real Property Concurrent Ownership Sales of Real Property Adverse Possession PROPERTY: OWNERSHIP, CONTROL, AND PROTECTION Regulation of Real Property Ownership, Use, and Sale Summary Key Terms Summary Questions and Problems Key Terms CHAPTER 44 The Nature of the Landlord-Tenant Relationship Creation and Termination of the Landlord-Tenant Relationship Possession of the Premises LANDLORD AND TENANT Use of the Premises by the Tenant The Duty to Maintain the Premises Injuries on the Premises from Crimes Landlord's Responsibility to Protect Tenants Rent and Other Financial Obligations of the Tenant The Landlord's Remedies Assignments and Subleases Questions and Problems CHAPTER 45 AND BALMENTS Ownership of Personal Property Gifts of Personal Property Other Methods of Acquiring Ownership Bailments of Personal Property Special Bailments Summary Key Terms Questions and Problems CHAPTER 46 WILLS, TRUSTs, AND EsTATE PLANNING Wills Trusts Estate Planning Summary Key Terms PERSONAL PROPERTY Questions and Problems CHAPTER 47 Nature and Functions of Insurance Summary Types of Insurance Key Terms Intestacy-Statutes of Descent and Distribution 828 Administration of the Estate Questions and Problemns PART VII BUSINESS INSURANCE LAw GOVERNMENT REGULATION OF CHAPTER 48 Introduction Mergers Monopolization Key Terms ANTITRUST LAW Horizontal Restraints of Trade Vertical Restraints of Trade Summary Questions and Problems Labor Relations Law Employment Discrimination Law Protection of Safety and Welfare CHAPTER 49 EMPLOYMENT LAw Employer's Right to Discharge Employees Protection of Employee Privacy Summary Key Terms Questions and Problems CHAPTER 50 CONSUMER TRANSACTIONS AND THE LAw Deceptive Trade Practices The Consumer Credit Protection Act The Uniform Consumer Credit Code The Real Estate Settlement Procedures Act Additional Consumer Protection Measures Summary Key Terms Questions and Problems Introduction The International Sales Contract Resolving International Trade Disputes National Regulation of the Export/Import ProcesS Organizing for International Trade Other Ways of Doing Business CHAPTER 51 THE LEGAL ENVIRONMENT OF INTERNATIONAL BUSINESS Regulating the Transnational Corporation Summary Key Terms Questions and Problems

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PARTI THE LEGAL ENVIRONMENT OF BUSINESS CHAPTER 1 SoURCES OF LAW Law as a Subjcct of Study What is Law? Rules and PrOcesses Requisites of a Legal System Some Classifications of Law Legal Misconceptions Law, Justice, and Morals Selecting and Using Attorneys Summary Key Terms NATURE AND Questions and Problems Court Systems CHAPTER 2 JURISDICTION, AND FUNCTIONS Problems of Jurisdiction Summary Law, Equity, and Remedies Key Terms CoURT SYsTEMS, Summary Questions and Problems CHAPTER 3 DISPUTE RESOLUTION Litigation: Pretrial Proceedings Litigation: The Appellate Courts Key Terms Analysis of the Adjudicative Process Alternative Methods of Dispute Resolution Questions and Problems CHAPTIER 4 STATUTORY LAW Origin of Common Law Common LawThe Doctrine of Stare Decisis A Profile of Our Federal and State Statutory Law COMMON AND Statutory Law-The Rationale Limitations on Legislative Bodies Statutory Law and Common Law-A Contrast Statutory Interpretation Selected State Statutes Summary Key Terms Questions and Problems CHAPTER 5 Organization and Jurisdiction Basic Rights Legislative, Executive, and Judicial Authority Summary Key Terms CONSTITUTIONAL LAw Questions and Problems CHAPTER 6 LAWMAKING BY ADMINISTRATTVE AGENCIES Rise of the Administrative Agency The Agency-An Overview Function and Powers Procedural Due Process Recent Developments Summary Key Terms Questions and Problems Nature of Criminal Law Constitutional Protections Legislative Delegation of Lawmaking Power CHAPTER 7 CRIMINAL LAW AND BUSINESS Litigation: Trial Proceedings eers riminl Eefeses ne emes o ri Resposibitiry Sste ies Aeting Busness Fekeral Crimes Aectig Busiriess opter rime White colfar Cime Summary Key Terms Cuestkons and Problems HAPIER 8 A Preface Seope and Complexity of Tort Law Ncgligcnce Major intentionat Torts Summary Other Intentional Torts Special Problems Key Terms Qucstions and Problecms CHAPTER 9 Summary TORIS Interference with Business ConduCt Trademark Infringement Key Terms Misuse of Trade Sccrets Patent lnfringement Copyright Infringement Unfair Competition Summary BUSINESs ToRTS Key Terms Questions and Problems What is Ethics? CHAPTER 10 BUSINESS ETHICS, CORPORATE SOCIAL RESPONSIVENESS, The Relationship between Law and Ethics Are There Any Moral Standards? The "Moral Minimum" Is There a Duty to "Do Good"? Excusing Conditions Moral Dilemmas Moral Reasoning and Decision Making Are Corporations Moral Agents? Does Ethics Pay? Corporate Social Responsiveness Questions and Problems PARB PRINCPLES OE CONIRACT LAW CHAPTER IL NATUREANE APerspective Nature of a Contract Classification of Contracts Contract Law and Sales Law Special Relationship Summary Key Terms Questions and Problems CHAPTER 12 THE AGREEMENT Intention of the Parties Requirements of the Ofer Termination of the Offer Requirements of the Acceptance Summary Preliminary Considerations of the Acceptance Key Terms Questions and Problems CHAPTER 13 Historical Note The Basic Concept of Consideration Special Situations Summary Key Terms Questions and Problems CHAPTIER 14 ILLEGALIrY Contracts Contrary to Public Policy Effects of Illegal Contracts Summary Key Terms CONSIDERATION Questions and Problems Capacity Minors Fraud Innocent Misrepresentation Mistake Duress CHAPTER 15 VoIDABLE CoNTRACIS Mentally Impaired and Intoxicated Persons Reality of Consent Unduc Infucnce Summary Key Terms Questions and Problems CHAPTER 16 The Statute of Frauds Contracts That Must Be in Writing Contracts Calling for Sale of Goods When Is the Writing Sufficient? The Parol Evidence Rule Summary Key Terms Qucstions and Problems Assignments CHAPTER 17 Third-Party Berneficiaries Summary Delegation of Duties Key Terms CHAPTER 18 Questions and Problems CONTRACTS CONTRACTS IN WRITING Discharge by Operation of Conditions Discharge by Performance Discharge by Breach Discharge by Legal Impossibility Summary Summary DISCHARGE OF Discharge by Commercial Impracticability Discharge by Frustration of Purpose Key Terms Discharge by Parties' Agreement Discharge by Operation of Law CHAPTER 19 Key Terms Questions and Problems INTERPRETATION AND REMEDIES FOR BREACH OF CONTRACT Contract Interpretation RIGHTS OF THIRD PARTIES 301 CONTRACT Remedies for Breach of Contract Questions and Problems PART III SALES, COMMERCIAL TRANSACTIONS, AND BANKRUPICY SALES: INTRODUCTION TO CHAPTER 20 THE LAW OF SALES Scope of Article 2 of the UCC Review of Basic Principles of Sales Contracts Documents of Title Summary Key Terms Questions and Problems CHAPTER 21 SALES: TrrLE, RISK OF Loss, AND INSURABLE INTEREST Title to Goods Risk of Loss Insurable Interest Sale on Approval and Sale or Return Summary Key Terms Questions and Problems Warranty Negligence Strict Liability Federal Consumer Legislation Revolution Summary CHAPTIER 22 SALES: WARRANTIES AND PRODUCTS LLABILITY Key Terms Questions and Problems Performance of the Sale Contract Introduction to Remedies Legislative Limitations on Products Liability Seller's Remedies Buyer's Remedies Lemon Laws Summary Key Terms Questions and Problems CHAPTER 23 SALES: PERFORMANCE AND REMEDIEs Development of the Law Purposes of Commercial Paper CHAPTER 24 COMMERCIAL PAPER: TYPES, PARTIES, AND BASIC CONCEPTS Tpes of Commercial Papper Assigee versus Holder in Due Course Partics to Commercial Papcr Summary Key Terms Qucstions and Problems COMMERCIAL PAPER: NECOILABLY AND IRANSEER Requinements of Negotiability CHAPIER 25 Transfcr Assignment and Ncgotiation Blank, Special, Qualiied, and Restrictive Indorsements Miscellancous Ncgotiation Problems Summary Checks Key Terms Questions and Problcms CHAPTER 26 HoLDERS IN DUE COURSE AND DEFENSES Defenses Summary Holders in Duc Course Summary Limitations on Holder in Due Course Doctrine Key Terms Generally Key Terms Questions and Problems CHAPTER 27 COMMERCIAL PAPER: LIABILITY OF THE PARTIES The Signing Requirement Liability of Primary Parties Promissory Liability of Secondary Parties, CHAPTER 28 COMMERCLAL PAPER: Promissory Liability of Drawers Warranty Liability of Indorsers Selected Transferor-Indorser Problems Discharge of the Parties RELATIONSHIP Questions and Problems COMMERCIAL PAPER: CHECKS AND THE BANK-DEPOITOR The Bank-Depositor Relationship Selected Bank-Depositor Problems Promissory (Conditional ) Liability of Indorsers Increased Federal Control over Checks and the Bank Depositor Relationship Electronic Banking Summary Key Terms Questions and Problems CHAPTER 29 SECURED TRANSACrIONS Secured Credit Transactions Article 9 Terminology Scope of Article 9 Attachment (Creation) of a Security Interest Perfection of the Security Interest Limitations on Perfection Perfection and the Floating Lien Concept Proceeds and Commingling Priorities between Creditors Special Rules Applicable to Purchase Money Security Interests Rights and Duties Prior to Termination Default of the Debtor Termination Summary Key Terms Questions and Problems CHAPTER 30 Summary Overview of Debtor-Creditor Relations Bankruptcy Proceedings Liquidation Proceedings Business Reorganization Adjustment of Debts Key Terms Contents BANKRUPTCY Questions and Problems PART IV AGENCY AND PARTNERSHIP Nature of the Agency Relationship Creation of the Agency Relationship Duties of Principal and Agent Key Terms Questions and Problems Termination of the Agency Relationship Summary CHAPTER 31 AGENCY: NATURE, CREATION, DUTIES, AND TERMINATION CHAPTER 32 LIABILITY Liabiliy ofHE PARTIEs Liability of the Agent Tort Liability Liability of the Third Party Nonexistent, Partially Disclosed, and Criminal Liability Summary Undisclosed Principals Key Terms Questions and Problems Summary CHAPTER 33 PARTNERSHIPS: NATURE, FORMATION, AND PROPERTY The Nature and History of Partnerships Partnership Property Key Terms CHAPTER 34 AGENCY: Questions and Problems Suimary Principal OPERATING THE BUsSINESS Summary Relations among Partners Key Terms Summary Relations with Third Parties Key Terms TERMINATION Questions and Problems Dissolution CHAPTER 35 PARTNERSHIPS: Partnership PARTNERSHIPS: Key Terms Winding Up Partnership Affairs Questions and Problems CHAPTER 36 LIMITED PARTNERSHIPS Forming the Limited Partnership Financing the Limited Partnership Rights and Duties of General Partners Rights and Dutics of Limited Partners Assignment of an Interest in a Limited Partnership Dissolution and Winding Up of the Limited Questions and Problems The Nature and History of Limited Partnerships 629 PART V CORPORATIONS AND SECURITIES REGULATION CHAPTER 37 CORPORATIIONS: The Nature and History of Corporations The Corporation as a Legal Entity Formation of the Corporation Summary Key Terms Questions and Problems CHAPTER 38 CORPORATE PoWERS AND MANAGEMENT Corporate Powers Corporate Management Management of Close Corporations Summary Key Terms Questions and Problems CHAPTER 39 CORPORATIONS: RIGHTS AND LIABILITIES OF SHAREHOLDERS AND MANAGERS Rights of Shareholders Liabilities of Shareholders Summary Rights of Corporate Managers Liabilities of Corporate Managers Key Terms CORPORATIONS: Questions and Problems Termination Summary Key Terms Questions and Problems RICO Summary Key Terms Questions and Problems CHAPTER 40 CORPORATIONS: MERGER, CONSOLIDATION, AND TERMINATION Mergers and Consolidations CHAPTER 41 SECURITIES REGULATION Introduction to Securities Regulation 1933 Act: Regulating the Issuance of Securities 1934 Act: Regulating the Trading of Securities Formation of a Partnership NATURE AND FORMATION State Regulation Comnon-Law Liability to Clients Commnon-Lav Liability to Third Parties Management Advisory Services Tax Practice CHAPTER 42 LiGAL LLABLITY OF AcCoUNTANIS Accountants and thc Federat Securities Laws RICO Criminal Liability of Accountants Accountants' Privilcge and Confidentiality Summary Key Terms Qucstions and Problems PART VI REAL PROPERTY CHAPTER 43 The Nature of Real Property Interests in Real Property Concurrent Ownership Sales of Real Property Adverse Possession PROPERTY: OWNERSHIP, CONTROL, AND PROTECTION Regulation of Real Property Ownership, Use, and Sale Summary Key Terms Summary Questions and Problems Key Terms CHAPTER 44 The Nature of the Landlord-Tenant Relationship Creation and Termination of the Landlord-Tenant Relationship Possession of the Premises LANDLORD AND TENANT Use of the Premises by the Tenant The Duty to Maintain the Premises Injuries on the Premises from Crimes Landlord's Responsibility to Protect Tenants Rent and Other Financial Obligations of the Tenant The Landlord's Remedies Assignments and Subleases Questions and Problems CHAPTER 45 AND BALMENTS Ownership of Personal Property Gifts of Personal Property Other Methods of Acquiring Ownership Bailments of Personal Property Special Bailments Summary Key Terms Questions and Problems CHAPTER 46 WILLS, TRUSTs, AND EsTATE PLANNING Wills Trusts Estate Planning Summary Key Terms PERSONAL PROPERTY Questions and Problems CHAPTER 47 Nature and Functions of Insurance Summary Types of Insurance Key Terms Intestacy-Statutes of Descent and Distribution 828 Administration of the Estate Questions and Problemns PART VII BUSINESS INSURANCE LAw GOVERNMENT REGULATION OF CHAPTER 48 Introduction Mergers Monopolization Key Terms ANTITRUST LAW Horizontal Restraints of Trade Vertical Restraints of Trade Summary Questions and Problems Labor Relations Law Employment Discrimination Law Protection of Safety and Welfare CHAPTER 49 EMPLOYMENT LAw Employer's Right to Discharge Employees Protection of Employee Privacy Summary Key Terms Questions and Problems CHAPTER 50 CONSUMER TRANSACTIONS AND THE LAw Deceptive Trade Practices The Consumer Credit Protection Act The Uniform Consumer Credit Code The Real Estate Settlement Procedures Act Additional Consumer Protection Measures Summary Key Terms Questions and Problems Introduction The International Sales Contract Resolving International Trade Disputes National Regulation of the Export/Import ProcesS Organizing for International Trade Other Ways of Doing Business CHAPTER 51 THE LEGAL ENVIRONMENT OF INTERNATIONAL BUSINESS Regulating the Transnational Corporation Summary Key Terms Questions and Problems

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PARTI THE LEGAL ENVIRONMENT OF BUSINESS CHAPTER 1 SoURCES OF LAW Law as a Subjcct of Study What is Law? Rules and PrOcesses Requisites of a Legal System Some Classifications of Law Legal Misconceptions Law, Justice, and Morals Selecting and Using Attorneys Summary Key Terms NATURE AND Questions and Problems Court Systems CHAPTER 2 JURISDICTION, AND FUNCTIONS Problems of Jurisdiction Summary Law, Equity, and Remedies Key Terms CoURT SYsTEMS, Summary Questions and Problems CHAPTER 3 DISPUTE RESOLUTION Litigation: Pretrial Proceedings Litigation: The Appellate Courts Key Terms Analysis of the Adjudicative Process Alternative Methods of Dispute Resolution Questions and Problems CHAPTIER 4 STATUTORY LAW Origin of Common Law Common LawThe Doctrine of Stare Decisis A Profile of Our Federal and State Statutory Law COMMON AND Statutory Law-The Rationale Limitations on Legislative Bodies Statutory Law and Common Law-A Contrast Statutory Interpretation Selected State Statutes Summary Key Terms Questions and Problems CHAPTER 5 Organization and Jurisdiction Basic Rights Legislative, Executive, and Judicial Authority Summary Key Terms CONSTITUTIONAL LAw Questions and Problems CHAPTER 6 LAWMAKING BY ADMINISTRATTVE AGENCIES Rise of the Administrative Agency The Agency-An Overview Function and Powers Procedural Due Process Recent Developments Summary Key Terms Questions and Problems Nature of Criminal Law Constitutional Protections Legislative Delegation of Lawmaking Power CHAPTER 7 CRIMINAL LAW AND BUSINESS Litigation: Trial Proceedings eers riminl Eefeses ne emes o ri Resposibitiry Sste ies Aeting Busness Fekeral Crimes Aectig Busiriess opter rime White colfar Cime Summary Key Terms Cuestkons and Problems HAPIER 8 A Preface Seope and Complexity of Tort Law Ncgligcnce Major intentionat Torts Summary Other Intentional Torts Special Problems Key Terms Qucstions and Problecms CHAPTER 9 Summary TORIS Interference with Business ConduCt Trademark Infringement Key Terms Misuse of Trade Sccrets Patent lnfringement Copyright Infringement Unfair Competition Summary BUSINESs ToRTS Key Terms Questions and Problems What is Ethics? CHAPTER 10 BUSINESS ETHICS, CORPORATE SOCIAL RESPONSIVENESS, The Relationship between Law and Ethics Are There Any Moral Standards? The "Moral Minimum" Is There a Duty to "Do Good"? Excusing Conditions Moral Dilemmas Moral Reasoning and Decision Making Are Corporations Moral Agents? Does Ethics Pay? Corporate Social Responsiveness Questions and Problems PARB PRINCPLES OE CONIRACT LAW CHAPTER IL NATUREANE APerspective Nature of a Contract Classification of Contracts Contract Law and Sales Law Special Relationship Summary Key Terms Questions and Problems CHAPTER 12 THE AGREEMENT Intention of the Parties Requirements of the Ofer Termination of the Offer Requirements of the Acceptance Summary Preliminary Considerations of the Acceptance Key Terms Questions and Problems CHAPTER 13 Historical Note The Basic Concept of Consideration Special Situations Summary Key Terms Questions and Problems CHAPTIER 14 ILLEGALIrY Contracts Contrary to Public Policy Effects of Illegal Contracts Summary Key Terms CONSIDERATION Questions and Problems Capacity Minors Fraud Innocent Misrepresentation Mistake Duress CHAPTER 15 VoIDABLE CoNTRACIS Mentally Impaired and Intoxicated Persons Reality of Consent Unduc Infucnce Summary Key Terms Questions and Problems CHAPTER 16 The Statute of Frauds Contracts That Must Be in Writing Contracts Calling for Sale of Goods When Is the Writing Sufficient? The Parol Evidence Rule Summary Key Terms Qucstions and Problems Assignments CHAPTER 17 Third-Party Berneficiaries Summary Delegation of Duties Key Terms CHAPTER 18 Questions and Problems CONTRACTS CONTRACTS IN WRITING Discharge by Operation of Conditions Discharge by Performance Discharge by Breach Discharge by Legal Impossibility Summary Summary DISCHARGE OF Discharge by Commercial Impracticability Discharge by Frustration of Purpose Key Terms Discharge by Parties' Agreement Discharge by Operation of Law CHAPTER 19 Key Terms Questions and Problems INTERPRETATION AND REMEDIES FOR BREACH OF CONTRACT Contract Interpretation RIGHTS OF THIRD PARTIES 301 CONTRACT Remedies for Breach of Contract Questions and Problems PART III SALES, COMMERCIAL TRANSACTIONS, AND BANKRUPICY SALES: INTRODUCTION TO CHAPTER 20 THE LAW OF SALES Scope of Article 2 of the UCC Review of Basic Principles of Sales Contracts Documents of Title Summary Key Terms Questions and Problems CHAPTER 21 SALES: TrrLE, RISK OF Loss, AND INSURABLE INTEREST Title to Goods Risk of Loss Insurable Interest Sale on Approval and Sale or Return Summary Key Terms Questions and Problems Warranty Negligence Strict Liability Federal Consumer Legislation Revolution Summary CHAPTIER 22 SALES: WARRANTIES AND PRODUCTS LLABILITY Key Terms Questions and Problems Performance of the Sale Contract Introduction to Remedies Legislative Limitations on Products Liability Seller's Remedies Buyer's Remedies Lemon Laws Summary Key Terms Questions and Problems CHAPTER 23 SALES: PERFORMANCE AND REMEDIEs Development of the Law Purposes of Commercial Paper CHAPTER 24 COMMERCIAL PAPER: TYPES, PARTIES, AND BASIC CONCEPTS Tpes of Commercial Papper Assigee versus Holder in Due Course Partics to Commercial Papcr Summary Key Terms Qucstions and Problems COMMERCIAL PAPER: NECOILABLY AND IRANSEER Requinements of Negotiability CHAPIER 25 Transfcr Assignment and Ncgotiation Blank, Special, Qualiied, and Restrictive Indorsements Miscellancous Ncgotiation Problems Summary Checks Key Terms Questions and Problcms CHAPTER 26 HoLDERS IN DUE COURSE AND DEFENSES Defenses Summary Holders in Duc Course Summary Limitations on Holder in Due Course Doctrine Key Terms Generally Key Terms Questions and Problems CHAPTER 27 COMMERCIAL PAPER: LIABILITY OF THE PARTIES The Signing Requirement Liability of Primary Parties Promissory Liability of Secondary Parties, CHAPTER 28 COMMERCLAL PAPER: Promissory Liability of Drawers Warranty Liability of Indorsers Selected Transferor-Indorser Problems Discharge of the Parties RELATIONSHIP Questions and Problems COMMERCIAL PAPER: CHECKS AND THE BANK-DEPOITOR The Bank-Depositor Relationship Selected Bank-Depositor Problems Promissory (Conditional ) Liability of Indorsers Increased Federal Control over Checks and the Bank Depositor Relationship Electronic Banking Summary Key Terms Questions and Problems CHAPTER 29 SECURED TRANSACrIONS Secured Credit Transactions Article 9 Terminology Scope of Article 9 Attachment (Creation) of a Security Interest Perfection of the Security Interest Limitations on Perfection Perfection and the Floating Lien Concept Proceeds and Commingling Priorities between Creditors Special Rules Applicable to Purchase Money Security Interests Rights and Duties Prior to Termination Default of the Debtor Termination Summary Key Terms Questions and Problems CHAPTER 30 Summary Overview of Debtor-Creditor Relations Bankruptcy Proceedings Liquidation Proceedings Business Reorganization Adjustment of Debts Key Terms Contents BANKRUPTCY Questions and Problems PART IV AGENCY AND PARTNERSHIP Nature of the Agency Relationship Creation of the Agency Relationship Duties of Principal and Agent Key Terms Questions and Problems Termination of the Agency Relationship Summary CHAPTER 31 AGENCY: NATURE, CREATION, DUTIES, AND TERMINATION CHAPTER 32 LIABILITY Liabiliy ofHE PARTIEs Liability of the Agent Tort Liability Liability of the Third Party Nonexistent, Partially Disclosed, and Criminal Liability Summary Undisclosed Principals Key Terms Questions and Problems Summary CHAPTER 33 PARTNERSHIPS: NATURE, FORMATION, AND PROPERTY The Nature and History of Partnerships Partnership Property Key Terms CHAPTER 34 AGENCY: Questions and Problems Suimary Principal OPERATING THE BUsSINESS Summary Relations among Partners Key Terms Summary Relations with Third Parties Key Terms TERMINATION Questions and Problems Dissolution CHAPTER 35 PARTNERSHIPS: Partnership PARTNERSHIPS: Key Terms Winding Up Partnership Affairs Questions and Problems CHAPTER 36 LIMITED PARTNERSHIPS Forming the Limited Partnership Financing the Limited Partnership Rights and Duties of General Partners Rights and Dutics of Limited Partners Assignment of an Interest in a Limited Partnership Dissolution and Winding Up of the Limited Questions and Problems The Nature and History of Limited Partnerships 629 PART V CORPORATIONS AND SECURITIES REGULATION CHAPTER 37 CORPORATIIONS: The Nature and History of Corporations The Corporation as a Legal Entity Formation of the Corporation Summary Key Terms Questions and Problems CHAPTER 38 CORPORATE PoWERS AND MANAGEMENT Corporate Powers Corporate Management Management of Close Corporations Summary Key Terms Questions and Problems CHAPTER 39 CORPORATIONS: RIGHTS AND LIABILITIES OF SHAREHOLDERS AND MANAGERS Rights of Shareholders Liabilities of Shareholders Summary Rights of Corporate Managers Liabilities of Corporate Managers Key Terms CORPORATIONS: Questions and Problems Termination Summary Key Terms Questions and Problems RICO Summary Key Terms Questions and Problems CHAPTER 40 CORPORATIONS: MERGER, CONSOLIDATION, AND TERMINATION Mergers and Consolidations CHAPTER 41 SECURITIES REGULATION Introduction to Securities Regulation 1933 Act: Regulating the Issuance of Securities 1934 Act: Regulating the Trading of Securities Formation of a Partnership NATURE AND FORMATION State Regulation Comnon-Law Liability to Clients Commnon-Lav Liability to Third Parties Management Advisory Services Tax Practice CHAPTER 42 LiGAL LLABLITY OF AcCoUNTANIS Accountants and thc Federat Securities Laws RICO Criminal Liability of Accountants Accountants' Privilcge and Confidentiality Summary Key Terms Qucstions and Problems PART VI REAL PROPERTY CHAPTER 43 The Nature of Real Property Interests in Real Property Concurrent Ownership Sales of Real Property Adverse Possession PROPERTY: OWNERSHIP, CONTROL, AND PROTECTION Regulation of Real Property Ownership, Use, and Sale Summary Key Terms Summary Questions and Problems Key Terms CHAPTER 44 The Nature of the Landlord-Tenant Relationship Creation and Termination of the Landlord-Tenant Relationship Possession of the Premises LANDLORD AND TENANT Use of the Premises by the Tenant The Duty to Maintain the Premises Injuries on the Premises from Crimes Landlord's Responsibility to Protect Tenants Rent and Other Financial Obligations of the Tenant The Landlord's Remedies Assignments and Subleases Questions and Problems CHAPTER 45 AND BALMENTS Ownership of Personal Property Gifts of Personal Property Other Methods of Acquiring Ownership Bailments of Personal Property Special Bailments Summary Key Terms Questions and Problems CHAPTER 46 WILLS, TRUSTs, AND EsTATE PLANNING Wills Trusts Estate Planning Summary Key Terms PERSONAL PROPERTY Questions and Problems CHAPTER 47 Nature and Functions of Insurance Summary Types of Insurance Key Terms Intestacy-Statutes of Descent and Distribution 828 Administration of the Estate Questions and Problemns PART VII BUSINESS INSURANCE LAw GOVERNMENT REGULATION OF CHAPTER 48 Introduction Mergers Monopolization Key Terms ANTITRUST LAW Horizontal Restraints of Trade Vertical Restraints of Trade Summary Questions and Problems Labor Relations Law Employment Discrimination Law Protection of Safety and Welfare CHAPTER 49 EMPLOYMENT LAw Employer's Right to Discharge Employees Protection of Employee Privacy Summary Key Terms Questions and Problems CHAPTER 50 CONSUMER TRANSACTIONS AND THE LAw Deceptive Trade Practices The Consumer Credit Protection Act The Uniform Consumer Credit Code The Real Estate Settlement Procedures Act Additional Consumer Protection Measures Summary Key Terms Questions and Problems Introduction The International Sales Contract Resolving International Trade Disputes National Regulation of the Export/Import ProcesS Organizing for International Trade Other Ways of Doing Business CHAPTER 51 THE LEGAL ENVIRONMENT OF INTERNATIONAL BUSINESS Regulating the Transnational Corporation Summary Key Terms Questions and Problems

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The economic way of thanking Supply and demand: the basics Supply, demand, and elasticity In search of Stability and prosperity The circular flow of income and product Measuring national income and product The aggregate supply and demand model Classical and keynessian Theories of income determination The income expenditure model Fiscal policy Money and the banking system Central banking and money creation The supply of and demand for money An integrated view of monetary and fiscal policy Inflation and policies for its control The accelerationist model of inflation Economics growth , productovity and saving Strategies for rconomic stabilization Foreign-exchange markets and international monetary policy

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Supervisory Management The Supervisor's Role in Managerment Members of a Unique Teann Many Competencies Heqired inking and Etforts Converting Reoure nto Ouupts Skof t he Deveoyed Coping With Your Unique Environment Supervision and the Management Process Seven Pressures to Cope With 1he World of Work Employee Expectatine Satistaction and Dissatisfaction Qality of Work Life Planning and Control Making Plans and Carrying Out Policy A Body of Knowledge From Wihich to Draw * The Management Poess Manag ment Principles Management Approaches (or Schools) Syotems and Situations Exercising Control Over People and Processes Managing Information and Solving Problems Problems: Cause and Efect Rational and Intuitive Systematie Problem Solving Intornation as a Raw Material Keeping the System Human Road Maps of an Organization * Goal Seting The Planning Process Scheduling Guidelines Methods and Techniques* Policies Organizing. Staffing, and Training Organizing an Effective Department A Dual Role * Control Standards The Control Process Control Target Handling Employee Resistance Staffing With Human Resources and Turnover Appraisal of Employee Performance An Activating the Work Force Motivating People at Work Organizing for Effectiveness Types of Organizational Structures Authorie Responsibility, and Accountability Delegation for Leverage * Guidelines for Organiz The Staffing Process Forecasting Work Force Requirements nterviewing Candidates Selecting the Best Prospects Minimizing the Potential for Absen The Persistence of Individuality A Powerful Pattern of Motivation and Dissatisfaction Expectancy, Achievement, and Harmony the Work Itself, Decision Makin, MIS of Your O Purpose of Appraisal Factors and Format The Appraisal Interview Spec Considerations Legal and Financial Aspects Training and Developing Employees Training Needs A Training Partnership Learning Training Methods and Aids Orientation Training Factors Obtaining Results From Training Satisfaction,Motivation Concern for Both Work and leople The Art and Science of Leadership Effective Employee Communication Leaders and Followers Leadership Defined Leadership and Motivation Leadership Styles and Concents Selecting an Appropriate Style, Managing Problem Performance Counseling Troubled Employees, _ The Communication Process Methods of Communication Nonverbal Commun: cation Communication Guidelines Orders and Instructions " Avoiding Probleme Problem Performers Absenteeism Troubled Employees The Problems of Substance Abuse Converting Complaints and Conflict Into Cooperation Group Dynamics Complaints and Grievances Securing Cooperation Resolving Contlict How and When to Discipline Purpose Employee Expectations Approaches Legal Ramifications Improving Departmental Productivity Building a Higher Quality of Performance Improving Productivity and Innovation Understanding Productivity Human Factors Work Measurement Controlling Costs and Budgets Accounting Records Improvement Sources Legal Concerns of Supervision Equal Opportunity Under the Law Employee Counseling The Legal Basis Disadvantaged Minorities Budgeted Costs Cost Improvement Strategies Employee Reactions Women in the Workplace and Older Workers Special Problems in a Changing Environment Employee Safety and Health Under OSHA Contract Administration Coping With Stress Managing Job-Related Time Group Participation Administrative Guidelines Supervisory Quality Assurance Quality and the Supervisor * Employee Contributions Statistical Quality Control Zero Defects and Quality Circles Moving Up in Your Organization Grievance Procedures Reducing ,Methods Safety at Work . OSHA's Mandated Safety Standards Accident Prevention: The Basics Accident Prevention: The Specifics Accident Reporting and Investigation The Supervisor's Role in Labor Relations Supervision and Labor Unions Labor-Management Law Collective Bargaining Cost ,Younger Personal Development Portfolio: Toward Mastery of Your Job | Taking Charge of Your Career Improvement Innovation and Creativity

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An Introduction to the Use of the Study Guide Introduction Linear Programming: The Graphical Method Linear Programming: Sensitivity Analyses and Computer Solution Linear Programming Applications Linear Programming: The Simplex Method Simplex Based Sensitivity Analyses and Duality ... The Transportation, Assignment, and Transshipment Problems Integer Linear Programming Network Models Project Management: PERT/CPM Inventory Models Waiting Line Models Computer Simulation Decision Analysis Multicriteria Decision Problems Forecasting . Markov Processes. Dynamic Programming Calculus-Based Solution Procedures To Non-Illustrated Problems

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THE EXPERIENCE OF PUBLIC ADMINISTRATION PERSONAL ACTION IN PUBLIC ORGANIZATIONS WHY STUDY PUBLIC ADMINISTRATION? 4 Preparing for Administrative Positions 5 Combining Technical and Managerial Training 9 Interaction of Business and Government 10 Influencing Public Organizations 11 Making Things Happen 12 WHAT IS PUBLIC ADMINISTRATION? 13 The Values of Democracy 14 Contrasting Business and Public Administration 15 An Action Orientation to Public Administration WHAT DO PUBLIC ADMINISTRATORS DO? 19 An Inventory of Public Management Skills 20 Voices of Public Administrators 22 TERMS AND DEFINITIONS STUDY QUESTIONS 26 CASES AND EXERCISES 26 FOR ADDITIONAL READING 28 APPENDIX 1.A: OPM INVENTORY OF MANAGEMENT SKILLS 29 THE POLITICAL CONTEXT OF PUBLIC ADMINISTRATION. ADMINISTRATIVE ORGANIZATIONS AND EXECUTIVE LEADERSHIP 32 Administrative Organizations 36 The State Level 38 The Local Level 40 Nonprofit Organizations and Associations 42 The Policy Process 45 RELATIONSHIPS WITH THE LEGISLATIVE BODY 45 Types of Policy 49 Sources of Bureaucratic Power 51 Legislative Supervision: Structural Controls 53 Legislative Supervision: Oversight 55 Legislative Supervision: Casework 56 RELATIONSHIPS WITH THE JUDICIARY 58 Concerns for Due Process The Courts and Agency Administration 60 SUMMARY AND ACTION IMPLICATIONS 62 TERMS AND DEFINITIONS 63 STUDY QUESTIONS 64 CASES AND EXERCISES 64 FOR ADDITIONAL READING 66 THE INTERORGANIZATIONAL CONTEXT OF PUBLIC ADMINISTRATION THE DEVELOPMENT OF INTERGOVERNMENTAL RELATIONS 68 Dual Federalism 70 Cooperative Federalism 71 More Recent Developments 72 The Reagan Years 75 THE STATE AND LOCAL PERSPECTIVE 78 Funding Patterns 79 Nonfiscal Patterns in Federal/State/Local Interaction 81 Regulation and Mandating 82 Subnational Relationships 84 WORKING WITH NONGOVERNMENTAL ORGANIZATIONS 87 Privatization 87 Contracting 89 Other Mechanisms for Privatization 92 SUMMARY AND ACTICN IMPLICATIONS 93 TERMS AND DEFINITIONS 95 STUDY QUESTIONS 97 CASES AND EXERCISES 97 FOR ADDITIONAL READING 98 THE ETHICS OF PUBLIC SERVICE APPROACHES TO ETHICAL DELIBERATION 101 Reasoning, Development, and Action 103 ISSUES OF ADMINISTRATIVE RESPONSIBILITY 107 Efficiency versus Responsiveness: A Case Study 109 The Limits of Administrative Discretion 111 Avenues for Public Participation 113 The Ethics of Privatization 115 ETHICAL PROBLEMS FOR THE INDIVIDUAL 116 Interacting with Elected Officials 116 Following Orders 117 Conflicts of Interest 119 Whistle Blowing Prohibitions on oliical Activities 124 MANAGING ETHICS 125 Establishing an Ethical Climate 127 SUMMARY AND ACTION IMPLICATIONS 30 TERMS AND DEFINITIONS 130 STUDY QUESTIONS 131 CASES AND EXERCISES 131 FOR ADDITIONAL READING APPENDIX 4.A: CODE OF ETHICS AND IMPLEMENTATION GUIDELINES 135 THE TECHNICAL FIELDS BUDGETING AND FINANCIAL MANAGEMENT THE BUDGET AS AN INSTRUMENT OF FISCAL POLICY 144 THE BUDGET AS AN INSTRUMENT OF PUBLIC POLICY 146 Where the Money Comes From 146 Where the Money Goes The Reagan Budgets 152 The Bush Budget 153 State and Local Expenditures 154 Budget Formulation 155 Budget Approval 157 THE BUDGET AS A MANAGERIAL TOOL 154 Budget Execution 159 Audit Phase 161 The Line-Item Budget 162 APPROACHES TO PUBLIC BUDGETING 161 Program Budgeting Zero-Base Budgeting The Performance Budget 163 Strategies for Program Development 167 Capital Budgeting 170 Debt Management 171 Risk Management 172 Purchasing 173 BUDGETARY STRATEGIES AND POLITICAL GAMES 166 ASPECTS OF FINANCIAL MANAGEMENT 170 ACCOUNTING AND COMPUTER-BASED INFORMATION SYSTEMS 174 Government Accounting 175 Computer-Based Information Systems 176 Conflicts of Interest 119 Whistle Blowing Prohibitions on oliical Activities 124 MANAGING ETHICS 125 Establishing an Ethical Climate 127 SUMMARY AND ACTION IMPLICATIONS 30 TERMS AND DEFINITIONS 130 STUDY QUESTIONS 131 CASES AND EXERCISES 131 FOR ADDITIONAL READING APPENDIX 4.A: CODE OF ETHICS AND IMPLEMENTATION GUIDELINES 135 THE TECHNICAL FIELDS BUDGETING AND FINANCIAL MANAGEMENT THE BUDGET AS AN INSTRUMENT OF FISCAL POLICY 144 THE BUDGET AS AN INSTRUMENT OF PUBLIC POLICY 146 Where the Money Comes From 146 Where the Money Goes The Reagan Budgets 152 The Bush Budget 153 State and Local Expenditures 154 Budget Formulation 155 Budget Approval 157 THE BUDGET AS A MANAGERIAL TOOL 154 Budget Execution 159 Audit Phase 161 The Line-Item Budget 162 APPROACHES TO PUBLIC BUDGETING 161 Program Budgeting Zero-Base Budgeting The Performance Budget 163 Strategies for Program Development 167 Capital Budgeting 170 Debt Management 171 Risk Management 172 Purchasing 173 BUDGETARY STRATEGIES AND POLITICAL GAMES 166 ASPECTS OF FINANCIAL MANAGEMENT 170 ACCOUNTING AND COMPUTER-BASED INFORMATION SYSTEMS 174 Government Accounting 175 Computer-Based Information Systems 176 Systems Analysis 251 PERT/CPM 253 PROGRAM EVALUATION 255 Types of Evaluations 256 Evaluation Designs and Techniques 257 SUMMARY AND ACTION IMPLICATIONS 260 TERMS AND DEFINITIONS 261 STUDY QUESTIONS 262 CASES AND EXERCISES 262 FOR ADDITIONAL READING 265 IMPROVING PUBLIC PRODUCTIVITY IMPLEMENTATION ISSUES IN PRODUCTIVITY IMPROVEMENT 268 Steps to Productivity Improvement 269 TECHNOLOGICAL INNOVATIONS AND PRODUCTIVITY IMPROVEMENT 272 Computer-Based Systems 273 The Human Side of Technological Innovation 275 HUMAN RESOURCES AND PRODUCTIVITY IMPROVEMENT 276 Management by Objectives 277 Quality of Work Life/Job Enrichment 278 Quality Circles 281 Incentive Programs 283 RECENT EXPERIENCES IN PRODUCTIVITY IMPROVEMENT 285 Productivity Improvement at the Federal Level 285 Developments in State Government 286 Developments at the Local Level 288 IMPLEMENTING QUALITY CIRLES IN STATE GOVERNMENT 289 CONTENTS SUMMARY AND ACTION IMPLICATIONS 292 TERMS AND DEFINITIONS 293 STUDY QUESTIONS 294 CASES AND EXERCISES 294 FOR ADDITIONAL READING 295 PERSONAL AND INTERPERSONAL SKILLS MANAGING INA POLITICAL CONTEXT IMAGES OF ORGANIZING IN THE PÚBLIC SECTOR 300 THE FUNCTIONS OF MANAGEMENT 301 THE EARLY VRITERS: A CONCERN FOR STRUCTURE 302 RECOGNIZING HUMAN BEHAVIOR 307 Tvo Classic Works THE ORGANIZATION AND ITS ENVIRONMENT 309 Systems Theory 310 Political Economy 311 CONTEMPORARY APPROACHES TO MANAGEMENT 312 From Organizational Culture to Strategic Management 314 Total Quality Management 316 Some Concluding Guidelines for Practice 321 PUBLIC MANAGEMENT AND DEMOCRACY 322 SUMMARY AND ACTION IMPLICATIONS 325 TERMS AND DEFINITIONS 326 STUDY QUESTIONS 326 CASES AND EXERCISES 326 FOR ADDITIONAL READING 327 APPENDIX 9.A: DESCRIPTION OF TOTAL QUALITY MANAGEMENT (TQM) 329 PERSONAL SKILLS IN PUBLIC MANAGEMENT THE MANAGER'S DAY 334 STRESS MANAGEMENT 336 Stress and the Organization 342 TIME MANAGEMENT 342 CREATIVITY AND PROBLEM SOLVING 345 MODELS OF INDIVIDUAL DECISION MAKING 349 POWER AND LEADERSHIP 351 SUMMARY AND ACTION IMPLICATIONS 354 TERMS AND DEFINITIONS 355 STUDY QUESTIONS 355 CASES AND EXERCISES 355 FOR ADDITIONAL READING 360 APPENDIX 10.A: "LOST ON THE MOON" EXERCISE 361 INTERPERSONAL SKILLS AND GROUP DYNAMICS COMMUNICATIONS 362 Listening 363 Speaking 366 Writing 367 DELEGATION AND MOTIVATION 369 Motivation 370 CONFLICT, BARGAINING, AND NEGOTIATION 375 GROUP DYNAMICS Advantages of Group Decision Making 377 Disadvantages of Group Decision Making 379 Interpersonal Dynamics in Groups Changing the Composition of the Group Managing Groups in Action 383 Specialized Techniques for Group Decision Making 385 Participation in Group Decision Making 386 Diagnosing the Need for Change 390 ORGANIZATION CHANGE AND DEVELOPMENT 389 Strategies for Organizational Change 390 TERMS AND DEFINITIONS 392 STUDY QUESTIONS 393 SUMMARY AND ACTION IMPLICATIONS 392 CASES AND EXERCISES 393 FOR ADDITIONAL READING 395 THE FUTURE OF THE PUBLIC SERVICE A Changing Climate 399 Future Trends 406 THE CHANGING IMAGE OF THE PUBLIC SERVICE 398 The Ethical Challenge 411 EFFORTS TO SUPPORT THE PUBLIC SERVICE 403 TRENDS IN THE PUBLIC SERVICE 406 A FINAL NOTE 412 STUDY QUESTIONS 413 CASES AND EXERCISES 413 REFERENCES 415 FOR ADDITIONAL READING 414 APPENDIX 426 JOURNALS 426 ORGANIZATIONS 427 GLOSSARY 429

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Planning for Financial Goals. Savings and Investment Goals Savings Accounts. Checking Accounts Characteristics of Stock Reading Stock Quotations. Stock Investments- Bond Characteristics Reading Bond Quotations. Bond Investments.

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Basic elements of Good writing: Structural elements of writing; vocabulary; style development; organization; verifying and proofreading. The form of a letter:Letters formats and parts; memos; paper and envelopes; the body of the letter.Types of letters, memos, and reports: Orders and acknowledgments; inquiries; responses to inquiries; credit letters; collection letters; adjustment requests; adjustment responses; employment commucications; sales and fund-raising letters; good manners letters; a business writer's workshop; reports. Other forms of communication: Oral communication; the positive listener; communicating without wordS

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Organizational Communication: Theories/Assumptions/Processes Organizational Communication: A Competency-Based Approach The Information Society 6 Communication-The Key to Organizational Excellence 7/ Excellence in Communication-Communication Competency 8 / Organizational Communication-A Competency-Based Approach 10 / Self-Assessment of Personal Development Needs 11 / Summary 14 / Workshop 14 / Summary of Competency Components 15 / References and Suggested Frameworks for Understanding Organizational Communication The "What Business Is This of Ours?" Case 22 / Introduction 23 / Basics of Human Communication 23 / Elements in the Communication Process 25 / The Construction of Shared Realities 29 / Concepts of Organizations 29 / Definitions of Organizational Communication 30 / Summary 33 / Workshop 33 / Summary of Competency Components 35 / References and Suggested Theoretical Perspectives for Organizational Communication The Coronado Company's Quality Defects Case 40 / Introduction 40 / The Functional Approach 42 / The United Concepts Advertising Agency Dilemma Case 58 / The Meaning-Centered Approach 59 / The "Newcomers Aren't Welcome Here" Case 71 / Summary 72/ Workshop 74 / Summary of Competency Components 78 / References and Suggested Readings 78 Communication Implications of Major Organizational Theories 82 The Davis Instrument Company's Manufacturing Crisis 84 / Introduction 85 / The Scientific Management School 86 / The Human Behavior School 96 / The Integrated Perspectives School 105 / Summary 116 / Workshop 118 / Summary of Competency Components 124 / References and Suggested Readings 124 Organizational Communication: Roles/Relationships/ Responsibilities Individuals in Organizations Dave Green's First Real Job 132 / Introduction 132 / Individuals in Organizations 133 / The Intrapersonal Experience 134 / Dave Green-The Intrapersonal Experience 135 / Interpersonal Experiences 144 / Dave Green-Interpersonal Experiences 145 / Increasing Interpersonal Effectiveness 152 / Summary 162 / Workshop 164 / Summary of Competency Components 176 / References and Suggested Readings 177 Groups in Organizations Dave Green's Small-Group Experiences 182 / Introduction 182/ Small-Group Experiences 183 / Types of Groups 194 / Increasing Group Participation Effectiveness 199/ Summary 203 / Workshop 206 / Summary of Competency Components 209 / References and Suggested Readings 210 Organizational Conflict: Communicating for Effectiveness The Middlesex Insurance Company Case 214 / Introduction 214 / Defining and Describing Conflict Processes 215 / The Individual in Organizational Conflict 221 / Groups in Organizational Conflict 229 / Productively Engaging in Conflict 236 / Summary 242 / Workshop 243 / Summary of Competency Components 249 / References and Suggested Readings 250 Leadership and Management Communication The Case of the Invisible Manager 254 / Introduction 254 / The Importance of Leadership and Management Communication 255 / Theories of Leadership and Management 257 / Distinctions between Leadership and Management 268 / Determinants of Leadership Effectiveness 270 / Increasing Leadership Effectiveness 280 / John Mitchell's Laboratory Management Meeting 286 / Summary 287 / Workshop 288 / Summary of Competency Components 294 / References and Suggested Readings 295 Organizational Communication: Skills and Applications Decision Making and Problem Solving: Developing Critical Organizational Communication Competencies The Decisions, Problems, More Decisions Case 302 / Introduction 303/ Defining Decision Making and Problem Solving 303 / Influences for Decision Making and Problem Solving 305 / and Problem Solving 309 / Making and Problem Solving Processes 312 / Increasing Decision-Making and Methods for Decision Making Barriers to Effective Decision 310 / Problem-Solving Problem-Solving Effectiveness 319/ Summary 327 Workshop 328/ Summary of Competency Components 336 / References and Suggested Readings 336 Presentations in Organizations: Developing Important Oral Competencies The Spending More to Save More Presentation Case 340 / Introduction 340 / Presentations in Organizations 341 / Types of Organizational Presentations 343 / Ethics and Credibility 347 / Increasing Presentation Effectiveness 348 Summary 354 / Workshop 355 / Summary of Competency Components 356 / References and Suggested Readings 357 Applications of Organizational Communication The "Where Do We Go From Here?" Case 360 / Introduction 361 / Choosing a Communication Career 361 / Career Choices in Organizational Communication 369 / Educational Preparation for Organizational Communication Careers 374 / 358 Professional Applications of Organizational Communication: Helping Organizations Develop and Change 375 / Summary 384 / Workshop 385 / Summary of Competency Components 400 / References and Suggested Readings 401 Organizational Communication: Values/Ethics/Dilemmas Organizational Communication: Values and Ethical Communication Behaviors 404 The Presidential Fact-Finding (Witch-Hunt?) Case 406 / Introduction 407 / Values in Organizational Communication 408 / Appraising Your Individual Value System 415 / Ethics in Organizational Communication 417 / Ethical Dilemmas in CONT Organizational Communication 421 / Developing Ethical Standards in Organizational Communication 424 / Summary 429 / Workshop 429 / Summary of Competency Components 436 / References and Suggested

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THE NEED FOR PAYROLL AND PERSONNEL RE The Payroll Profession.Fair Labor Standards Act. State Minimum Wage and Maximum Hours, Laws. Fair Employment Laws. Federal Insurance Contributions Act (FICA). Income Tax Withholding Laws. Unemployment Tax Acts. Other Federal Laws Affecting the Need for Payroll and Personnel Records. Personnel Systems and Payroll Accounting. Systems Personnel Systems Payroll Accounting Systems Glossary Questions for Review Questions for Discussion Case Problem COMPUTING AND PAYING WAGES AND SALA Fair Labor Standards Act Determining the Employee's Working Time Keeping a Record of Time Worked Methods of Computing Wages and Salaries .. Methods of Paying Wages and Salaries Unclaimed Wages Glossary : Questions for Review, Questions for Discussion, Practical Problems Continuing Payroll Problem, Case Problems SOCIAL SECURITY TAXES/65 Coverage Under the FICA Self-Employed Persons-Their Income and Taxes Application for Employer ldentification Number (Form SS-4) Employee's Application for a Social Security Card (Form SS-5) Request for Staterment of Earnings (Form SSA-7004) Quarterly Returns Required Under FICA Employer's Quarterly Federal Tax Return (Form 941) Penalties Glossary : Questions for Review, Questions for Discussion, Practical Problems Continuing Payroll Problerm. Case Problem WITHHOLDING FOR INCOME TAXES/109 Coverage Under Federal Income Tax, Withholding Law Withholding Allowances and Withholding, Certificates The Main Methods of Withholding, Other Methods of Withholding Withholding Tax on Supplemental Wage Payments UNEMPLOYMENT COMPENBATION TAXES/IE Coverage Under FUTA and SUTA Unemployment Compensation Taxes and Credita Unemployment Compensation Reports Required of the Employer Unemployment Compensation Benetits Glossary : Questions for Review, Questions for Discussion,Practical Problemns. Continuing Payroll Problem. Case Problem. ANALYZING AND JOURNALIZING PAYROLL The Payroll Register

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Production Operations Management Developing a Strategy DECISION-MAKING TECHNIQUES IN POM Decision-Mains Tools Supplement Linear Programming Forecasting Supplement Statistica Tools for Managers Waiting Line Models Supplement Simulation STRATEGIC DECISIONS IN POM Procuct Strategy Process Strateges Supplement Information Technoloy in POM Location Strategies Operations Layout Strategy Human Resource Strategy Supplement. Work Measurement Procurement and Just-In-Time Strategies. Supplement: Learning Curves TACTICAL DECISIONS IN P/OM Aggregate Planning Tactics Inventory Management and Just-in- Time Tactics Material Requirements Planning (MRP) Short-Term Scheduling Tactics Project Management Quality Management Tactics Supplement: Quality Control Techniques Maintenance and Reliability Tactics